![]() Make sure the carriage is engaged with the chain or belt. ![]() Opener runs, but the garage door does not move (chain or belt models) Replace the Genie wall console if needed with the correct one for your garage door opener model.If it does proceed with repairing or replacing the wall console. For series II wall console, you can remove the wires from the back of the wall console and touch them together to see if the garage door moves.Replace the wiring if needed with Garage door opener wiring.Staples can cut insulation and short out the wires. Check for reversed, broken, or cut wires.Check the wires wrapped to the back of the wall console terminals.Check the wired connections at the powerhead terminals. ![]()
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